New Hotel Charlemagne - Bruxelles

Dets placering i forhold til vores datters bopæl.

De fire stjerner, som det reklamerer med. Brochurematerialts billeder viser eksklusivitet, men det er langt fra tilfældet. Hotellet er nedslidt, og morgenmadsrestauranten mestrer kun lunken kaffe og dovent vand til teen. Frugten er end ikke skyllet af, før den lægges i kurven på morgenbordet. Lige til en sur, sur smiley, målt med danske briller. Har New Hotel Charlemagne fire stjerner, så er naboen, Silken, god for otte.

Roligt værelse mod gården

Meget lydt mellem værelserne, dyr wifi og trist udseende

Værelserne var gamle og slidte, ikke som dem på billederne. Morgenmaden var yderst sparsom i forhold til prisen på 22 Euro. Internettet virkede ikke. Personalet var meget lidt fleksible, det var for eksempel ikke muligt at låne/leje den halvtomme parkeringskælder et par timer efter check ud, heller ikke mod betaling.

Location, room facility and staff service are really good.

Wifi in the room was really weak and no kettle in my room.

I stayed in hotel with my boyfriend.Hotel was clean,luxury and in good place for visiting city. Personal was very friendly. Definitely 4star hotel

In advertising for room was machine for coffee,but you must pay for it. Better idea if will be kettle,which you can use for free.

The new look of the rooms is much better than before. Try a room with a inner yard view.

The staff were really nice and helpful, the location was good, within walking distance of interesting things to see in Brussels which is important as it is not easy to use the Brussels underground. Of course, you may always use the taxi stand in front of the nearby Silken hotel.

The tv was not working, the safe-box was not working, a very nice guy from the reception desk offered change of the room but since it was quite late I decided to stay in the same room especially as I had to leave early in the morning for the conference and I was not planning to get back before midnight for the next night. I would not award four stars to this hotel, they clearly economize on the number of staff - they have just one man on duty at the reception desk during the night shift which might be a problem in case sth goes wrong, for instance if some guest needs urgent assistance. Besides, it is not a very safe area - beware of the thieves that may attack you right in front of the hotel. Sorry to say this but it is not what expected of Brussels and a four- star hotel in the very centre, right next to the European Parliament. It was hardly a luxury hotel. Other four star hotels in this area were far more expensive which might explain the standard of this particular one. In fact, the only asset of this hotel is its very friendly staff who try to do the best they can.

Very comfortable, even cosy with good accessibility.

Not having hot milk and expresso at breakfast.

Location

Poor facilities - its web site claims -You can enjoy refreshing cocktails and Belgian beers and refined dishes, of course, in The Europe Bar and in the restaurant at The New Hotel Charlemagne. There is no restaurant. It claims to be 4 star - yet no air conditioning in the bedroom. The experience was very poor - surprised you include it in your list

The lobby and restaurant were being redecorated. I was not advised of this, and it left a poor impression.

Good hotel at a fair price offer. Very good location for me. The staff was good. The room was good. The breakfast was ok.

The room was good, but not perfect though. For example the lights in the bath-room were hanging out. The normal price, advertised on the outside of the hotel, is way too high!

Location is good, rooms are nice and very clean. Check in took 25 minutes, staff didnt seem to know what they were doing

The breakfast is for too expensive at 12 euro per person The mini bar is very expensive 4 euro for a bottle of water. The room has a coffee machine, but be warned they charge 2.5 euro for a very small coffee. Twice during our stay the cleaning / maintenance staff walked in to our room without knocking.

Would have been nice to know that its beeing renovated - it meant that the bar was closed, there was noise in the morning from 8 am, and the lobby rather looked like a construction site than a hotel.

Great hotel right next the European Commission and the metro station that takes you to the center in a few minutes. Lots of parking space around the hotel, free since Friday 8 pm til Monday 9 am.

Good location, helpful staff.

No iron in the room. No kettle in the room, but instead paid coffee maker.